The main mailing address on your Hostinger account is the one used for invoices, receipts, and official correspondence. You can change it directly in your hPanel account settings. This guide covers the exact steps to update your billing address, the full name on the account, and the contact email associated with it.
The process takes about 5 minutes and requires no technical skills.
| Detail | Value |
|---|---|
| Time required | 5 minutes |
| Difficulty | Beginner |
| What you need | Your Hostinger login credentials, the new mailing address, access to the email account on file |
| What you will achieve | Updated billing/contact address on your Hostinger account |
Before you start
Make sure you have these three things ready before you open hPanel.
- Your Hostinger username and password. If you use Google or Facebook login, have that method ready.
- The exact new mailing address you want to use. Type it out in a text file first to avoid typos.
- Access to the email address currently listed on your Hostinger account. You may need to verify the change by email.
Important: The mailing address you set here is the one that appears on invoices and tax documents. If you need a different address for a specific service (like a domain registration), you may need to update that separately. Hostinger’s help center notes that the billing address is the primary address for all account communications.
How to change your main Hostinger mailing address, step by step
Step 1: Log in to your Hostinger account
Go to hostinger.com and click the “Sign In” button in the top right corner. Enter your email and password, or use your preferred social login method. You will land on the hPanel dashboard.
Step 2: Open your profile settings
Look at the top right corner of hPanel. You will see your account email or a user icon. Click on it.
A dropdown menu appears. Select “Profile” from the list.
Note: If you don’t see “Profile,” look for “Account Settings” or “Billing.” The menu labels vary slightly depending on your plan and region, but “Profile” is the standard name.
Step 3: Go to the Contact Information section
On the Profile page, scroll down until you see the heading “Contact Information.” This is where your current mailing address appears. It includes fields for street address, city, state, ZIP code, and country.
Step 4: Edit the mailing address fields
Click the “Edit” button or pencil icon next to the Contact Information section. The fields become editable. Enter your new mailing address in each field.
Make sure you match the format your postal service expects.
Important: Double-check the ZIP code and country. Using the wrong country can cause your invoices to have incorrect tax calculations. If you are moving to a different country, your tax status may change.
Hostinger’s help center recommends confirming the address is correct before saving.
Step 5: Update the account holder name if needed
Below the address fields, you will see a “Full Name” field. This is the name on the account. If you are changing the mailing address because of a name change, update this field now.
If not, leave it as is.
Step 6: Click “Save Changes”
After you fill in all fields, click the “Save Changes” button at the bottom of the section. Hostinger will process the update immediately.
Wait time: The change takes effect right away in your account profile. However, invoices and receipts that were already generated before the change will still show the old address. New invoices from this point forward will use the new address.
Allow up to 24 hours for the update to sync across all Hostinger systems, including domain registrant contact information if you have domains registered through Hostinger.
Step 7: Verify the change by email
Hostinger sends a confirmation email to the address on file after you update your profile. Check your inbox. If you do not see the email within 10 minutes, check your spam folder.
The email subject line is usually “Account profile updated” or similar.
Step 8: Confirm the new address appears on your account
Go back to the Profile page and look at the Contact Information section. The new address should be displayed. If it still shows the old address, refresh the page.
If it persists, try logging out and logging back in.
Step 9: Update your billing email if you also changed email
If you changed your email address along with the mailing address, you need to update it separately. Go to the “Email” section of the Profile page. Click “Edit” next to your email, enter the new email, and save.
A verification email is sent to the new address. Click the link in that email to confirm the change.
Step 10: Check your domain contact information (if applicable)
If you have a domain registered with Hostinger, the mailing address in your account profile is often used as the domain registrant contact. However, some domains require a separate WHOIS contact. Go to “Domains” in hPanel, select your domain, and look for “Contact Information” or “WHOIS.” Compare it with your new mailing address.
If they do not match, update the domain contact separately.
What to do if something goes wrong
Problem: The “Save Changes” button is grayed out or not working
Fix: One or more required fields are empty or invalid. Go back through each field. Make sure you have selected a country from the dropdown.
Check that the ZIP code matches the country format. Some countries require a specific format (e.g., US ZIP codes are 5 digits or 5+4). If you still see the issue, clear your browser cache and try again.
Problem: The new address disappears after saving
Fix: This usually means the change did not save due to a session timeout. Log out of hPanel, log back in, and repeat the steps. Do not leave the page idle for more than 15 minutes before saving.
If the problem continues, contact Hostinger support through the live chat in hPanel.
Problem: The confirmation email never arrives
Fix: Check your spam folder first. If it is not there, the email address on your account might be outdated or blocked. Log in to your email provider and add noreply@hostinger.com to your contacts.
Then go back to the Profile page and resend the verification email from the “Email” section. If you still do not receive it, try a different email address.
What happens next
Once you have updated your main mailing address, all future invoices, receipts, and account notifications from Hostinger will use the new address. If you have any pending orders or subscriptions, the change applies to new transactions only. Existing invoices that were already issued remain unchanged.
If you are using Hostinger for business purposes, you may want to update your address with your payment provider (PayPal, credit card) to match. This avoids tax document mismatches at the end of the year.
Now that your account details are correct, you can focus on your website or hosting needs. If you are looking to start a new hosting plan or renew your current one, you can save money with a Hostinger coupon. Get 85% off Hostinger hosting plus a free domain using the link below.
Frequently asked questions
Can I change my mailing address to a different country?
Yes. You can change the country in the Contact Information section of your Profile. Keep in mind that changing the country may affect your tax rate and invoicing.
Hostinger applies VAT or sales tax based on your billing address country.
How long does it take for the new address to appear on invoices?
Invoices generated after the change will show the new address. Invoices that were created before the change remain unchanged. The update is immediate in your profile, but it may take up to 24 hours to reflect on all system-generated documents.
What if I need a different mailing address for my domain registration?
The domain registrant contact is often pulled from your account profile, but you can override it. Go to the “Domains” section in hPanel, select the domain, and click “Manage.” Then look for “Contact Information” or “WHOIS.” You can enter a separate address there. This is common for privacy protection or when the domain owner is different from the hosting account holder.
Why is my old address still showing on some pages after I updated it?
Cache can cause the old address to linger. Clear your browser cache and cookies, then log out of hPanel and log back in. If the problem persists, try a different browser or a private/incognito window.
If the old address still appears after 24 hours, contact Hostinger support.
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