How Do I Delete A Website That Shows Only In The Hostinger Domains Page?

You logged into your Hostinger account and saw a website listed under the Domains section. But you don’t see it anywhere in the Websites section. That’s confusing.

It’s likely a domain you registered with Hostinger that has no hosting plan attached to it. Hostinger shows it as a “website” because every domain gets a default parked page. The only way to delete that website is to remove the domain from your account entirely.

This guide covers exactly that: how to cancel a domain registration that appears only in the Domains page, what happens to your data, and what to watch out for.

The whole process takes about 10 minutes of active work, plus up to 24 hours for the domain to be fully removed. It’s a beginner-level task. You only need your Hostinger login credentials and the domain name you want to delete.

Before you start

This task only works if the domain is registered directly with Hostinger, not transferred from another registrar. If you transferred a domain to Hostinger, you can still cancel it, but the process is the same. If the domain is attached to a hosting plan (meaning it shows in both the Websites and Domains sections), you cannot delete it through the Domains page alone.

You’d need to cancel the hosting plan first, which is a different process. Check out our guide on canceling your hosting plan if that’s your situation.

• Your domain must be registered with Hostinger, not just pointed to Hostinger servers.
• You must be logged into the correct Hostinger account. If you have multiple accounts, check which one holds the domain.
• Have the domain name ready. You’ll need to select it from the list.
• Understand that deleting a domain is permanent. Once the cancellation is processed, the domain becomes available for anyone to register again. There is no undo button.

How to delete a website that shows only in the Hostinger Domains page

The following steps assume you are logged into hPanel, Hostinger’s control panel. If you use a different login method, the steps are the same once you reach the dashboard.

Step 1: Log in to your Hostinger account

Go to hostinger.com and click the “Log in” button in the top right corner. Enter your email and password. You’ll land on the hPanel dashboard.

This is the main screen where you see all your services.

Important: If you use Google or Facebook login, make sure you select the correct method. Using the wrong login method might show a different account with no domains.

Step 2: Open the Domains section

In the left sidebar, click “Domains”. This opens the Domains page, which lists every domain registered under your account. If you have hosting plans, you’ll also see hosting-related domains here.

Look for the domain that shows only in this section. It might have a status like “Active” or “Pending”. It will not show a hosting plan icon next to it.

Wait time: If you just registered the domain, it can take up to 5 minutes to appear in the list. If you don’t see it, refresh the page.

Step 3: Find the domain you want to delete

Scroll through the list or use the search bar at the top of the table. Click on the domain name. This opens the domain management page.

You’ll see tabs like “Overview”, “DNS Zone”, “Nameservers”, and “Settings”. The cancellation option is under the “Settings” tab.

Step 4: Go to the Settings tab

Click the “Settings” tab. Scroll down to the “Domain cancellation” section. You’ll see a button that says “Cancel domain” or “Request cancellation”.

The exact wording may vary based on your plan and the domain’s registration period.

Note: If you don’t see a cancellation option, the domain might be protected by a transfer lock or within the first 5 days of registration. You can still cancel, but you may need to contact support.

Step 5: Click “Cancel domain”

A pop-up window appears. It explains what happens when you cancel: the domain will be removed from your account, the parked website will disappear, and you may receive a refund if you’re within the cancellation grace period. Hostinger’s standard refund policy for domains is 30 days from the purchase date.

After that, the domain is non-refundable, but you can still cancel it. The domain will simply be released back to the public.

Read the confirmation carefully. Tick the checkbox that says “I understand that this action is irreversible”. Then click the “Cancel domain” button again.

Step 6: Confirm the cancellation via email

Hostinger sends a confirmation email to the address associated with your account. Open the email and click the confirmation link. This step is required.

If you don’t confirm within 24 hours, the cancellation request is automatically voided.

Important: Check your spam folder if you don’t see the email. The sender is usually “hostinger.com” or “support@hostinger.com“. If you can’t find it, request a new confirmation email from the cancellation pop-up.

Step 7: Wait for the domain to be removed

Once you confirm via email, the cancellation is queued. Hostinger processes domain cancellations in batches. Most domains are removed within 24 hours.

During this time, the domain will still show in your Domains page with a status like “Cancellation pending”. After processing, it disappears entirely.

Wait time: 24 hours for most domains. Some top-level domains like .com or .net may take up to 48 hours due to registry processing.

Step 8: Check that the domain is gone

After 24 hours, log back into your Hostinger account and go to the Domains page. The domain should no longer be listed. If it still appears, double-check that you confirmed the email.

If you did, contact Hostinger support for assistance.

Important: If you registered the domain with a free domain coupon, canceling the domain may affect your hosting plan. Check our first-time domain discount guide for details on how free domains work with hosting plans.

What to do if something goes wrong

Problem: The “Cancel domain” button is grayed out or missing

Fix: This usually happens when the domain is within the first 5 days of registration. Hostinger places a temporary lock during this period. Wait until day 6, then try again.

If the button is still missing after 5 days, contact Hostinger support. They can manually cancel the domain.

Problem: You don’t receive the confirmation email

Fix: First, check your spam folder. If it’s not there, check the email address associated with your Hostinger account. You can see this under your account settings.

If you used a temporary email service, you may not be able to receive the confirmation. In that case, contact support and ask them to cancel the domain directly. Provide your domain name and account email.

Problem: The domain is still showing after 48 hours

Fix: Some domains, especially those with special TLDs like .info or .biz, can take longer. Wait another 24 hours. If it’s still there after 72 hours, contact Hostinger support.

They can check the status of the cancellation request. Make sure you didn’t accidentally cancel the wrong domain. If you have multiple domains, double-check the domain name you selected.

What happens next

Once the domain is removed, the parked website that showed only in the Domains page is gone. The domain becomes available for anyone to register. You will not receive any further emails about it.

If you were within the 30-day refund period, the refund will be credited to your Hostinger account balance or your original payment method, depending on the terms. Check your Hostinger account’s billing history to see the refund.

If you still need a website, you’ll need to register a new domain and attach it to a hosting plan. Hostinger offers affordable hosting plans that include a free domain for the first year. You can use our current Hostinger deals to get a discount on a new plan.

The free domain will show up in the Domains page, but this time it will also appear in the Websites section once you set up a site.

If you’re not ready to start a new site yet, you can simply leave the domain uncanceled. The parked page will remain, but it won’t affect your account. You can always cancel it later.

Frequently asked questions

Can I delete a domain that is attached to a hosting plan?

No. If the domain is used by a hosting plan, you cannot delete it from the Domains page alone. You must first cancel the hosting plan, which will remove the website.

Then you can cancel the domain separately. Our guide on canceling your Hostinger subscription covers that process.

Will I get a refund if I cancel my domain?

Hostinger offers a full refund for domain registrations canceled within 30 days of purchase. After 30 days, the domain is non-refundable. However, you can still cancel it to free up the domain name.

The refund is issued to your Hostinger account balance unless you paid via PayPal, in which case it goes back to your PayPal account.

How long does it take for the domain to be removed from my account?

Most domains are removed within 24 hours after you confirm the cancellation via email. Some TLDs take up to 48 hours. You can check the status in the Domains page.

If it still shows after 48 hours, contact support.

What happens to the parked website content after I delete the domain?

The parked website is just a placeholder page provided by Hostinger. It doesn’t have any custom content unless you added it. When the domain is canceled, the parked page is removed immediately.

Any DNS records or email forwarding settings associated with the domain are also deleted. If you had custom content, make sure to back it up before canceling.

Can I cancel a domain that was transferred to Hostinger from another registrar?

Yes. The process is the same. However, note that domain transfers are only refundable within 30 days of the transfer.

After that, the transfer fee is non-refundable. The domain itself can still be canceled, but you won’t get the transfer fee back.

Do I need to remove the domain from my hosting plan first?

If the domain is attached to a hosting plan, you must remove it from the hosting plan before canceling the domain. You can do this by pointing the domain to a different nameserver or by deleting the website from the hosting plan. If you cancel the domain while it’s still attached to a hosting plan, the website will break.

The hosting plan itself will remain active, but the domain will no longer point to it.

Need a new domain or hosting?

If you canceled a domain because you no longer need it, that’s fine. But if you’re looking to start a new website, Hostinger’s hosting plans come with a free domain for the first year. That’s a solid deal.

You can get started with a plan that fits your needs and use our coupon to save 85% off the regular price. Check the Hostinger 1-year plan coupon for the best discount.

If you’re comparing options, see how Hostinger stacks up against other providers in our Hostinger vs HostDime comparison. It might help you decide.

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