How to Open Hostinger Email in 3 Steps 2026

Log in to your Hostinger account, go to hPanel, and open the Email section to access your Business Email account. Once you’re there, click the email address you want to use and select “Open Webmail” or log in directly through the Hostinger Email login page. This guide covers every method available, including webmail access, configuring an email client like Outlook or Gmail, and troubleshooting common login issues.

The whole process takes about 5 minutes for the first setup, and 30 seconds once everything is configured.

Before you start

You need a few things ready before you can open your Hostinger email for the first time.

• A Hostinger hosting plan that includes Business Email. Most shared hosting plans include at least one email account, but check your specific plan to confirm.
• A domain name already connected to your Hostinger account. Without a domain, you cannot create an email address like you@yourdomain.com.
• Your Hostinger account login credentials. That’s the email and password you used when signing up.
• If you plan to use an email client like Outlook, Thunderbird, or Apple Mail, you also need your email account password and the correct server settings for Hostinger.

One thing that trips people up. If you just bought a new domain or transferred it to Hostinger, wait for the domain to fully propagate before trying to create or open an email account. Domain propagation can take up to 24 hours in some cases.

Trying to set up email before that finishes often results in error messages.

How to Open Hostinger Email

There are two main ways to open your Hostinger email. The first is through webmail, which means you access it in your browser. The second is through an email client like Outlook, Thunderbird, or the Gmail app.

I cover both methods below, step by step.

Method 1: Open Hostinger Email Through Webmail

This is the fastest method. You do not need to install anything. Just a browser and your login details.

Step 1: Go to the Hostinger login page

Open your browser and go to hostinger.com. Click the “Log In” button in the top right corner.

Step 2: Sign in to your account

Enter the email address and password you used when you signed up for Hostinger. Click the “Log In” button.

Step 3: Open hPanel

After you log in, you land on the hPanel dashboard. This is the main control panel for all your Hostinger services.

Step 4: Go to the Email section

Look in the left sidebar. You will see a section called “Email.” Click on it. If you do not see it straight away, scroll down the sidebar menu.

Step 5: Find your email account

A list of all the email accounts associated with your Hostinger account appears. Locate the email address you want to open. If you have not created one yet, you need to do that first.

Note: Creating a new email account requires clicking the “Create New Email Account” button and filling in the username and password fields. That is a separate process.

Step 6: Open webmail

To the right of your email address, you will see an icon or a button labeled “Open Webmail,” “Webmail,” or similar. Click it.

Step 7: Log in to webmail

A new browser tab opens. You might be asked to enter your email address and password again. Use the same credentials you set up for that specific email account, not your main Hostinger account login.

After you sign in, your inbox loads.

Wait time: The first time you open webmail, it takes a few seconds for the interface to load. This is normal.

Important: If the “Open Webmail” button is grayed out or missing, your email account might not be fully created yet. Double-check that you completed the creation process and that the domain is active.

Method 2: Open Hostinger Email Through the Direct Webmail URL

You can skip the hPanel entirely once you know the direct URL. This is useful if you want to bookmark it or access it from a device where you do not want to log into your Hostinger account.

Step 1: Open a browser

Use any browser on any device.

Step 2: Go to the Hostinger webmail login page

Type webmail.yourdomain.com into the address bar. Replace yourdomain.com with your actual domain name.

Note: If your domain is still propagating, this URL might not work. Use the hPanel method instead.

Step 3: Enter your email credentials

Type your full email address and the password for that account. Click the “Log In” button.

Step 4: Access your inbox

Your webmail interface loads. You can now read, send, and manage your emails.

Method 3: Open Hostinger Email in an Email Client

If you prefer using a desktop app or mobile app, you need to configure your email client manually. Here is how to do it for the most common clients.

For Microsoft Outlook

Step 1: Open Outlook

Launch the Outlook application on your computer.

Step 2: Go to Account Settings

Click “File” in the top left. Then click “Add Account.” If you see a different menu, look for “Account Settings” and then “New.”

Step 3: Choose manual setup

Select “Manual setup or additional server types.” Click “Next.”

Step 4: Select POP or IMAP

Choose “POP or IMAP.” Click “Next.”

Step 5: Enter your account information

Fill in the fields:

• Your Name: Your full name as you want it to appear on sent emails.
• Email Address: Your full Hostinger email address.
• Account Type: Choose IMAP. IMAP is better because it syncs across devices. POP downloads all emails to one device and deletes them from the server by default.
• Incoming mail server: imap.hostinger.com
• Outgoing mail server (SMTP): smtp.hostinger.com
• User Name: Your full email address.
• Password: The password for that email account.

Step 6: Click More Settings

A new window opens. Go to the “Outgoing Server” tab. Check the box that says “My outgoing server (SMTP) requires authentication.” Make sure “Use same settings as my incoming mail server” is selected.

Step 7: Go to the Advanced tab

Enter these settings:

• Incoming server (IMAP): 993
• Use the following type of encrypted connection: SSL/TLS
• Outgoing server (SMTP): 465
• Use the following type of encrypted connection: SSL/TLS

Step 8: Click OK, then Next

Outlook tests the connection. If everything is correct, you see a success message. Click “Finish.”

Wait time: The test takes a few seconds. If it fails, double-check the server settings and your password.

Important: If you use POP instead of IMAP, the incoming server port changes to 995 with SSL/TLS enabled. POP is not recommended if you check email on multiple devices.

For Apple Mail (Mac and iOS)

Step 1: Open Apple Mail

Launch the Mail app on your Mac or iPhone.

Step 2: Add an account

Go to “Mail” in the menu bar, then “Add Account.” Select “Other Mail Account.” Click “Continue.”

Step 3: Enter your details

Fill in:

• Name: Your full name.
• Email Address: Your full Hostinger email address.
• Password: The password for that email account.

Step 4: Enter server information

Apple Mail tries to find the settings automatically. This might fail for custom email hosting. If it does, click “Next” and then enter the details manually:

• Account Type: IMAP
• Incoming Mail Server: imap.hostinger.com
• Outgoing Mail Server: smtp.hostinger.com

Step 5: Click Sign In

Apple Mail verifies the settings. If it works, your inbox appears in the app.

For iOS devices, the settings are the same but you find them under Settings > Mail > Accounts > Add Account > Other.

For Gmail (as a client)

You can access Hostinger email through the Gmail interface without leaving the Gmail app. This is useful if you want all your emails in one place.

Step 1: Open Gmail

Go to gmail.com and log in to your Gmail account.

Step 2: Go to Settings

Click the gear icon in the top right. Then click “See all settings.”

Step 3: Open Accounts and Import

Click the “Accounts and Import” tab.

Step 4: Add a mail account

Next to “Check mail from other accounts,” click “Add a mail account.”

Step 5: Enter your Hostinger email

Type your full Hostinger email address. Click “Next.”

Step 6: Choose import settings

Select “Import emails from my other account (POP3).” Click “Next.”

Step 7: Enter POP server details

Fill in:

• Username: Your full Hostinger email address.
• Password: The password for that account.
• POP Server: pop.hostinger.com
• Port: 995
• Check the box “Always use a secure connection (SSL) when retrieving mail.”
• You can choose to leave a copy of retrieved messages on the server or not. Leaving a copy is safer if you need the emails on multiple devices.
• Check “Label incoming messages” if you want them marked. Uncheck “Archive incoming messages.”

Step 8: Click Add Account

Gmail tests the connection. If successful, you are offered the option to also send mail as this address. Click “Yes” if you want that.

Step 9: Configure outgoing server

Enter the SMTP details:

• SMTP Server: smtp.hostinger.com
• Port: 465
• Username: Your full Hostinger email address.
• Password: The password for that account.
• Check “Secured connection using TLS.”

Step 10: Verify the address

Gmail sends a verification email to your Hostinger address. Open your Hostinger webmail and click the verification link. This confirms you own the email address.

Wait time: The verification email arrives within a few minutes. Check your spam folder if it does not appear in your inbox.

What to Do If Something Goes Wrong

Opening Hostinger email is usually straightforward, but a few things can go wrong. Here is how to fix the most common problems.

Problem: You cannot find the Email section in hPanel

Fix: Log out of your Hostinger account and log back in. If the Email section still does not appear, your hosting plan might not include Business Email. Some basic shared hosting plans do not include email accounts.

Check your plan details under the “Services” tab in hPanel. If needed, upgrade to a plan that includes email, or purchase a separate Business Email plan.

Problem: The “Open Webmail” button is grayed out

Fix: This usually means the email account is either not created yet or it is still pending. Go to the Email section, click on the email account, and check its status. If it says “Pending,” wait a few minutes and refresh the page.

If it says “Inactive,” you might need to reactivate it or re-create it.

Problem: You cannot log in to webmail directly

Fix: Make sure you are using the correct password for that specific email account, not your main Hostinger account password. These are two separate login credentials. If you forgot the email account password, go to hPanel, find the Email section, click on the email address, and reset the password from there.

Problem: The direct webmail URL (webmail.yourdomain.com) does not work

Fix: This URL only works if your domain’s DNS records are correctly configured and fully propagated. First, check that your domain is pointed to Hostinger’s nameservers. If the domain is brand new, wait up to 24 hours for DNS propagation.

In the meantime, use the hPanel method to access your email.

Problem: Email client connection test fails

Fix: Double-check the server settings. The most common mistake is entering the wrong incoming or outgoing server address. Use imap.hostinger.com for IMAP or pop.hostinger.com for POP.

The SMTP server is always smtp.hostinger.com. Also verify the ports: IMAP uses port 993 with SSL/TLS, POP uses port 995 with SSL/TLS, and SMTP uses port 465 with SSL/TLS. If you use STARTTLS instead of SSL/TLS, the ports change, so stick with SSL/TLS unless you know you need otherwise.

Problem: Gmail fails to fetch Hostinger emails

Fix: Gmail uses POP3 to import from Hostinger. Make sure POP is enabled for that email account in hPanel. Go to the Email section, click on the email account, and check that POP3 access is turned on.

Also, verify that you are leaving a copy of messages on the server, otherwise Gmail downloads them and deletes them from Hostinger, which might cause issues with other devices.

What Happens Next

Once you have opened your Hostinger email and confirmed it works, you can start sending and receiving messages immediately. Your inbox is empty until you create your first email or someone sends you a message. A good first step is to send a test email to yourself from another account, to confirm everything is flowing correctly.

If you configured an email client, you will notice that new messages appear almost instantly thanks to IMAP push notifications. Emails you send from your client also appear in your webmail sent folder. This sync is helpful if you switch between devices during the day.

One thing to keep in mind. Hostinger’s Business Email service includes a certain number of email accounts depending on your plan. If you need more accounts, you can upgrade or purchase additional email slots from the hPanel dashboard.

You can also create email aliases and forwarders directly from the Email section if you do not need a full mailbox for every address.

Now that your email is open and working, you might want to set up email signatures, spam filters, or autoresponders. Those settings are available in the same Email section of hPanel. The webmail interface also has its own settings menu where you can organize folders and set up filters.

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Frequently Asked Questions

How do I find my Hostinger email password?

Your Hostinger email password is the one you set when you created the email account. It is different from your main Hostinger account password. If you forgot it, log in to hPanel, go to the Email section, click on the email account, and use the “Change Password” option to set a new one.

Can I open Hostinger email on my phone?

Yes. You can use your phone’s browser to access webmail through the direct URL webmail.yourdomain.com. Alternatively, configure the email account in your phone’s default mail app using the IMAP settings provided earlier in this guide.

Both methods work on Android and iOS devices.

How long does it take for a new Hostinger email account to become active?

A new email account becomes active within a few minutes of creation. However, if your domain is brand new or was just transferred to Hostinger, DNS propagation can delay access for up to 24 hours. During that time, use the hPanel method to access webmail.

Why does my Hostinger email keep asking me to log in repeatedly?

This usually happens if you are using webmail and your browser has cookies disabled or set to clear on exit. Enable cookies for Hostinger domains, or switch to an email client that stores the session locally. If the problem only occurs in a client, the incoming and outgoing server settings might be misconfigured.

Can I use Hostinger email with Outlook for free?

Yes. Hostinger Business Email works with Outlook, Thunderbird, Apple Mail, and any other IMAP or POP3-compatible client. There is no additional fee for using a client.

You only pay for the email hosting plan itself.

What is the difference between IMAP and POP for Hostinger email?

IMAP keeps all emails on the server and syncs them across devices. If you read an email on your phone, it also appears as read on your computer. POP downloads emails to one device and deletes them from the server by default.

IMAP is recommended unless you only use one device and want to save server storage space.

Does Hostinger support email forwarding?

Yes. You can create email forwarders in hPanel under the Email section. A forwarder sends all emails received at one address to another address of your choice.

This is useful if you want a catch-all address or if you need to consolidate multiple email addresses into one inbox.

My Hostinger email sends but does not receive messages. What do I check first?

First, check your spam folder in webmail. Second, verify that your domain’s MX records are pointing to Hostinger. Go to hPanel, click on Domains, select your domain, and check the DNS zone editor.

The MX records should be set to Hostinger’s email servers. Third, confirm that the email account is not full. Hostinger email accounts have storage limits depending on your plan.

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